Terms of service

Welcome to Velora. By accessing or using our website, you agree to the following terms and conditions.

Use of Our Website

By using this site, you confirm that you are at least the age of majority in your province or state of residence. You agree not to use our products or services for any unlawful or unauthorized purpose.

We reserve the right to refuse service to anyone if necessary.

Product Information

All product descriptions, dimensions, finishes, and pricing are presented with care and attention to detail. Minor variations in finish or appearance may occur due to lighting, screen settings, or manufacturing updates.

We reserve the right to correct any typographical errors or update information when necessary.

Orders & Payments

All prices are listed in the applicable currency at checkout. Full payment is required before an order is processed.

Orders may be canceled within 24 hours of purchase. After this period, orders enter processing and cannot be modified or canceled.

Final Sale

Due to the size and fragile nature of our lighting fixtures, all sales are final and not eligible for return or exchange. Please review our Return & Refund Policy for complete details.

Installation

Professional installation is strongly recommended for all lighting fixtures. Velora is not responsible for damage resulting from improper installation or electrical work.